Iris was fantastic throughout the entire process. Her communication was clear and consistent, and she was always quick to respond to any questions we had. She went out of her way to provide us with access to the property after our offer was accepted, which made a big difference in helping us prepare. Iris also took care of organising all our pre-purchase inspections, making the whole experience smooth and stress-free. From offer acceptance to move-in day, the entire process was completed in just 28 days, which was incredibly efficient and well-managed. Even after settlement, she followed up with phone calls weeks later to check in and make sure everything was going well, which really showed her genuine care. To top it all off, she surprised us with a thoughtful housewarming gift—completely unexpected and very much appreciated. Highly recommend Iris to anyone looking for a dedicated and professional agent.
Iris Haynes
